IT Business Coaching with Vatsal Shah | What Will 2026 Look Like for IT Businesses
with Vatsal Shah
Insights
Welcome to a powerful new episode of ChaiTime with ManthanBaba, where every conversation unlocks wisdom, actionable insights, and game-changing perspectives for founders and business leaders.
In this special podcast, we sit down with Vatsal Shah:
Business Catalyst, CXO Coach, and the founder of Pragmatic Consultancy, who has spent over 15 years transforming IT, digital, eCommerce, and retail organisations in India and across the globe.
He isn’t just another coach in this Indian IT segment. He is THE Coach when it comes to guiding IT business founders.
Vatsal has mentored 50+ organisations and thousands of professionals while working closely with 150+ CXOs and CEOs on growth, leadership, and execution.
Whether you run an IT agency, SaaS product, service business, or are simply a curious entrepreneur, this episode will help you reflect on your own leadership, blind spots, and the next level of your business journey.
In this episode, you will learn:
● Practical frameworks to align vision, people, processes, and profits
● How to design a growth roadmap instead of chasing random opportunities
● How to build inner drive in yourself and your team so growth becomes
inevitable, not accidental
About the Guest – Vatsal Shah
Vatsal Shah is a Business Catalyst, CEO Coach, and founder of Pragmatic
Consultancy (Ahmedabad), specialising in growth management, leadership
development, business process re-engineering, and marketing & sales consulting for IT, digital, and eCommerce companies.
He has worked with organisations across India, the UK, and the USA, along with several other countries, and has been a sought-after speaker at platforms like WordCamp and is the president of the World Magento Association.
Connect with Vatsal Shah:
LinkedIn:
https://www.linkedin.com/in/vatsalshah/
Instagram:
https://www.instagram.com/vatsal_coach/
Pragmatic Consultancy:
https://www.pragmaticconsultancy.in/
☕Follow ManthanBaba & ChaiTime:
LinkedIn:
https://www.linkedin.com/in/manthanbhavsar
Instagram: @chaitimewithmanthanbaba
Website: www.manthanbhavsar.in
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Chapters
0:00 Intro
1:07 Welcome
1:47 About the Tech Expo
2:25 Founders usually already know their problems
3:40 Should a founder's personal goals align with company goals?
6:22 When co-founders who built together suddenly split
7:29 Self-reflection points for every CEO in 2026
9:03 Reflecting on your company's activities
10:27 What should be the main goal when setting up a database? ⚠️
13:29 Founders who just write "growth in 2026" as a goal
14:15 Team selection
16:02 Can inbound and outbound sales run together?
17:25 The founder's point of view ⚠️
18:03 What to keep in mind while hiring
18:46 Moving to a product-only model: parameters for 2026
22:17 Partnering with a founder on a product
24:06 Product funding
25:47 Ego and Ahmedabad
26:19 Should a new product or service get a new brand name?
27:16 Mistakes founders make when launching a new product
28:30 Starting something new inside the company ⚠️ ("navo article")
29:45 What is the best way to make Xeroxs? ⚠️
30:35 Do you need marketing?
34:02 Is networking overdone right now? ⚠️
36:00 Comparing yourself with others
37:00 Channels that will help with automation in 2026
38:35 About a quote
39:40 The fear of sharing data
40:30 Why people don't trust a founder's new venture
46:05 Fixing pricing problems
47:24 Does self-automation work?
48:31 End